Kitchen Display (KDS)

Where to find it: Open Kitchen Display from Dashboard Quick Actions, or from Branch Management on a specific branch. Download installers from Apps in the sidebar.

Full Setup Overview

1. Download Kitchen app — Dashboard sidebar → Apps → Kitchen installers
2. Install on kitchen device — Android tablet, Windows PC, or Mac
3. Generate pass key — Dashboard → Kitchen Display (or Branch Management)
4. Activate in Kitchen app — Enter 8-character pass key
5. (Optional) Printer — Configure IP in Kitchen app settings
6. Go live — Place test order at POS → appears on KDS

Step 1 — Download the Kitchen app

From the dashboard

1. Sign in to the Bizaldo dashboard.
2. In the sidebar, click Apps (Explore Bizaldo Apps).
3. Scroll to the Kitchen installers section (shown only for restaurant companies).
4. Choose your platform and download:

Hardware Recommendations

Step 2 — Install the app

Android

1. Download the `.apk` from Apps.
2. On the tablet, open the downloaded file.
3. If prompted, enable Install unknown apps for your browser or file manager.
4. Complete installation and open Bizaldo Kitchen.

Windows

1. Download the `.exe` from Apps.
2. Run the installer and follow the prompts.
3. Launch Bizaldo Kitchen from the Start menu.
4. For a permanent install, pin the app and disable sleep on the display PC.

macOS

1. Download the `.dmg` from Apps.
2. Open the disk image and drag the app to Applications.
3. If macOS blocks the app, open System Settings → Privacy & Security and allow it.
4. Launch Bizaldo Kitchen.

Step 3 — Kitchen activation codes (pass keys)

Open the activation modal

1. Select the correct company and branch in the dashboard header.
2. On the Dashboard, click Kitchen Display in Quick Actions.

1. Go to Branch Management.
2. Find the branch and use the kitchen activation action (pass key / kitchen icon).

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Figure 1 — Generate a pass key and optionally enable autoprint from the dashboard

Screen Elements

1

Enable Autoprint

Toggle on if the kitchen should automatically print a ticket for each new order.

2

Generate Pass Key

Create a unique activation code for this kitchen display.

3

Pass Key

Copy this key and enter it in the Kitchen Application.

4

Status

Active keys can still be paired; Used keys were already consumed.

Pass key types

Activation options explained

Auto-print receipts

Link to Kitchen Station

1. Toggle Link to Kitchen Station.
2. Enter a Station Name (e.g. `Grill`, `Cold Prep`, `Bar`). Existing station names appear as suggestions.
3. Select one or more Categories from the dropdown. Parent categories can be selected; child categories inherit routing.
4. Click Create Station & Key.

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Figure 2 — Setup a kitchen station and generate a station-specific pass key

Screen Elements

1

Link to Kitchen Station

Toggle on to configure station-specific routing for specific categories.

2

Auto-print receipts

Enable automatic ticket printing when new orders are sent to this station.

3

Station Name

Specify a unique name for the prep station (e.g., station-1, station-2).

4

Select Categories

Select the categories of products that this station will display and prepare.

5

Create Station & Key

Click to generate the unique 8-character pass key for this station.

Pass key lifecycle

Managing keys in the table

Real-time effects on the Kitchen App

• Updating Station Categories: To modify which categories are prepared at an existing station, open the activation modal, enable Link to Kitchen Station, enter or search for the existing Station Name, adjust the categories, and save. The active Bizaldo Kitchen App on that station will update in real-time and adjust the visible categories on the screen immediately, without requiring reactivation.
• Revoking Active Keys: If a kitchen tablet/device is already active and paired, clicking Revoke in the dashboard will immediately log out/disconnect the device. The Kitchen App on the device will exit the orders screen and return to the activation page, prompting for a new pass key.

Step 4 — Activate the Kitchen app on the device

1. Open the Bizaldo Kitchen app on the kitchen tablet or PC.
2. On the activation screen, enter the 8-character pass key from the dashboard table.
3. Wait for automatic pairing — the app connects to your branch.
4. The app proceeds to the orders screen and begins receiving orders confirmed at POS.

• Confirm the key status is Active (not Used or Revoked)
• Confirm you selected the correct branch when generating the key
• Generate a fresh pass key and try again

Step 5 — Kitchen printer setup (optional)

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Figure 3 — Enter the pass key on the Kitchen app activation screen

Screen Elements

1

Printer configuration

Optional shortcut to kitchen printer settings before or after activation.

2

Pass key

Enter the 8-character pass key copied from the dashboard.

3

Activate Device

Pair this device to your branch.

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Figure 4 — Enter printer IP and test the connection

Screen Elements

1

Printer IP

IP address of the kitchen printer on your local network.

2

Port

Usually 9100 unless support specified otherwise.

3

Save

Save printer settings.

4

Test Print

Print a test ticket to verify connectivity.

Printer configuration steps

1. In the Kitchen app, open Settings → Printer Configuration.
2. Enter the printer IP address (find this on the printer's network config page or router DHCP list).
3. Set Port to `9100` (default for most network receipt printers).
4. Click Save.
5. Click Test Print to verify connectivity.

• Autoprint was enabled on the pass key used for activation, and
• Printer IP/port are correct, and
• Printer and kitchen device are on the same network

Using the Kitchen Display

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Figure 5 — Kitchen Display with order cards, timers, and action buttons

Screen Elements

1

Order card

Order number and type (e.g. #L-5 TAKEAWAY) with elapsed time since the order was placed.

2

INCOMING

New orders waiting to be started. Tap START COOKING to move to In Progress.

3

IN PROGRESS

Orders currently being prepared. Tap MARK COMPLETE when finished.

4

Line items

Quantities, product names, and modifiers (e.g. Milk: Oat, Extras: Cream).

5

START COOKING

Begins preparation for an Incoming order.

6

MARK COMPLETE

Marks an In Progress order as done and syncs to POS and TV.

7

Online status

Shows the display is connected and receiving live order updates.

Order statuses

Station-filtered views

Station Flow Setup & Activation

1. Enable Station Routing: In the dashboard's Kitchen Activation modal, toggle on Link to Kitchen Station (see Figure 2).
2. Define Station Name: Give the station a clear identifier (e.g. `station-1` or `station-2`).
3. Select Categories: Select the product categories that this station is responsible for preparing.
4. Generate & Activate: Click Create Station & Key and enter the resulting pass key on the kitchen device's activation screen.

Split Order Workflow

• Each station only displays the order items that belong to its assigned categories.
• Kitchen staff at each station can start cooking and mark complete their station's items independently.

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Figure 6 — Order splitting and item routing between station-2 (left) and station-1 (right)

Screen Elements

1

Station Filter Badges (station-2)

Displays categories (cat5, cat6, cat3, cat4) assigned to the left station.

2

Station Filter Badges (station-1)

Displays categories (cat1, cat2) assigned to the right station.

3

Routed Items (station-2)

Only products belonging to cat3–cat6 (p3, p4, p5, p6) appear on the station-2 screen.

4

Routed Items (station-1)

Only products belonging to cat1–cat2 (p1, p2) appear on the station-1 screen for the same order (#D-1).

Station Rules & Constraints

• Category Exclusivity: A product category assigned to one active station cannot be assigned to another station. This prevents duplicate preparation of the same items. If you attempt to select an already assigned category, the dashboard will mark it as *In use*.
• Station-Specific Auto-Print: If Auto-print receipts is enabled for a station (e.g. *station-1*), its receipt printer will print only the order items belonging to the categories routed to that station. Items routed to other stations will not print on this station's receipt, preventing kitchen clutter and confusion.

What staff see on each card

• Order number (e.g. `#L-5`) and order type (Takeaway, Dine In, Delivery)
• Status badge and elapsed time since the order was placed
• Line items with quantities and modifiers (variants, add-ons, notes)
• Print icon to print a ticket for that order
• START COOKING or MARK COMPLETE depending on current status

Troubleshooting

How KDS fits the order flow

• POS Checkout & Confirmation — Order is confirmed at POS and sent via WebSocket to the Kitchen Display (INCOMING).
• Preparation Starts — Inventory is deducted, and preparation begins on KDS (START COOKING → IN PROGRESS).
• Completion & Pickup — Order is marked complete (MARK COMPLETE) and syncs to the TV Display for pickup, with reports and analytics updated.

Go-Live Checklist

• Kitchen app downloaded from Apps and installed on kitchen device
• Correct company and branch selected in dashboard
• Pass key generated and status is Active
• Device activated; key shows Used
• (Optional) Printer configured and test print succeeded
• (Optional) Stations and categories configured for multi-prep workflows
• Test order from POS appears on KDS; use START COOKING then MARK COMPLETE
• TV display updated when order marked ready (if using TV app)

Related Documentation

• TV Application — Customer-facing order status screens
• Dashboard Overview — Quick Actions for Kitchen Display
• Order Management — Full order lifecycle
• Troubleshooting — Printer setup and common kitchen issues