Glossary

A comprehensive guide to terms and concepts used throughout the Bizaldo system.

A

ABC Analysis

A method of categorizing inventory into three groups based on value contribution: A items (20% of items, 80% of value), B items (30% of items, 15% of value), and C items (50% of items, 5% of value).

API (Application Programming Interface)

A set of protocols that allows different software applications to communicate with each other. Bizaldo's API enables integration with third-party systems.

AOV (Average Order Value)

The average amount spent per transaction. Calculated as: Total Revenue ÷ Number of Orders.

Auto-Update

Bizaldo's seamless background update system that downloads and installs new versions without interrupting workflow.

Availability (Product)

A setting that determines whether a product is visible and purchasable in the POS and/or online ordering systems.

B

Barcode

A machine-readable optical label containing information about the product to which it is attached. Used for quick product lookup at the POS.

Batch Number

A unique identifier assigned to a specific production run of a product. Used for tracking and recalls.

Branch

A physical location or outlet of your business. Bizaldo supports multi-branch management with separate inventory and reporting.

Bundle

A group of products sold together at a combined price, often at a discount compared to buying items separately.

C

Cancelled Order

An order that has been voided before completion. Cancelled orders restore inventory and do not count toward sales metrics.

Card Terminal

Hardware device used to process credit and debit card payments. Can be integrated with Bizaldo or used standalone.

Cash Drawer

Physical compartment connected to the POS that stores cash. Opens automatically for cash payments or manually.

Category

A grouping of related products (e.g., "Beverages," "Main Courses") used to organize the product catalog and POS interface.

Chit

A printed ticket sent to the kitchen detailing items to be prepared. Generated automatically when orders are confirmed.

CLV (Customer Lifetime Value)

The total revenue a business can expect from a single customer account throughout their relationship.

COGS (Cost of Goods Sold)

The direct costs attributable to the production of the goods sold by a company. Includes material and labor costs.

Completed Order

An order that has been fully processed, paid for, and delivered/served to the customer.

Course (Restaurant)

A stage of a meal service (e.g., appetizer, main course, dessert). Used for timing kitchen preparation in fine dining.

D

Dashboard

The main analytics screen displaying key business metrics, sales trends, low stock alerts, and recent orders.

Dine-in

An order type where customers consume their purchase at the establishment, typically at assigned tables.

Discount

A reduction in the normal price of a product or order. Can be a percentage off, fixed amount, or promotional offer.

DMG

Disk Image file format used on macOS for software distribution. Bizaldo desktop updates may use this format.

E

EAN (European Article Number)

A barcode standard used worldwide for marking retail goods. Also known as International Article Number.

Enterprise Plan

The highest tier Bizaldo subscription offering multi-branch management, custom integrations, and dedicated support.

EXE

Executable file format used on Windows. Bizaldo desktop updates may use this format.

Expiry Date

The date after which a product should not be used or sold. Tracked for perishable items and regulated products.

F

FIFO (First In, First Out)

An inventory management method where the oldest stock (first in) is sold first (first out). Used for perishables and items with expiry dates.

Fixed Bundle

A predefined combination of products sold together at a set price.

Forecasting

The process of predicting future sales, inventory needs, or other business metrics based on historical data.

Frontend

The user-facing part of the Bizaldo system, including the POS interface, dashboard, and customer-facing displays.

G

Gateway (Payment)

A service that processes payment transactions between merchants and customers. Handles authorization and settlement.

GitHub Actions

CI/CD automation platform used by Bizaldo to build, test, and deploy updates automatically.

Growth Plan

Mid-tier Bizaldo subscription including advanced analytics, kitchen display system, and API access.

H

Hardware

Physical devices used with Bizaldo, including computers, tablets, receipt printers, barcode scanners, and card terminals.

Heatmap

A visual representation of data where values are depicted by color intensity. Used in analytics for identifying patterns.

Hold (Order)

A temporary pause on an order, allowing it to be saved and recalled later. Used when customers need additional time.

Hotspot

An interactive area on an image or screenshot that provides additional information or navigation when hovered or clicked.

I

Inventory

The goods and materials a business holds for sale or production. Tracked in real-time in Bizaldo.

Inventory Adjustment

A correction to inventory levels to match physical counts, accounting for shrinkage, damage, or errors.

Inventory Turnover

A ratio showing how many times inventory is sold and replaced over a period. Higher turnover indicates efficient inventory management.

Item (Product)

A single entry in the product catalog that can be added to orders and sold to customers.

J

JSON (JavaScript Object Notation)

A lightweight data interchange format used for APIs and data exports in Bizaldo.

JWT (JSON Web Token)

A compact, URL-safe means of representing claims for securely transmitting information between parties, used for authentication.

K

KDS (Kitchen Display System)

A digital screen in the kitchen showing incoming orders, preparation status, and completion tracking. Replaces printed chits.

KPI (Key Performance Indicator)

A measurable value that demonstrates how effectively a company is achieving key business objectives.

L

Lead Time

The time between placing an order with a supplier and receiving the goods. Used in reorder point calculations.

Localization

The adaptation of software to different languages and regional differences, including RTL (right-to-left) language support.

Logout

The action of ending a user session and requiring re-authentication for further access.

Low Stock

An inventory status indicating that a product's quantity has fallen below the configured minimum threshold.

M

Manifest

A file containing metadata about other files in a system. Used in documentation for indexing.

MDX

Markdown syntax extended to support JSX components, used for documentation with interactive elements.

Menu Engineering

The strategic analysis and optimization of menu items based on popularity and profitability.

Modifier

An option that changes or enhances a product (e.g., size, toppings, preparation style). May affect price.

MSI

Microsoft Installer file format used for software installation on Windows.

Multi-branch

Support for managing multiple business locations from a single Bizaldo account with unified reporting.

N

NestJS

The backend framework used for Bizaldo's API, providing a scalable and maintainable server-side architecture.

Nest (Flutter)

The architecture pattern used in Bizaldo's mobile applications for state management and code organization.

Negative Stock

An inventory state where the system shows less than zero units available, typically caused by overselling.

Notification

An alert or message informing users of events such as low stock, new orders, or system updates.

O

Offline Mode

POS functionality that continues working without internet connection, syncing data when connection is restored.

Order

A transaction record containing items a customer wishes to purchase, along with payment and delivery information.

Order Lifecycle

The sequence of statuses an order progresses through from creation to completion or cancellation.

Order Type

The classification of how an order will be fulfilled: dine-in, takeaway, or delivery.

P

Payment Method

The form of payment used for a transaction: cash, card, mobile pay, or pay later.

Payment Status

The state of payment for an order: pending, completed, failed, or refunded.

PCI DSS (Payment Card Industry Data Security Standard)

Security standards for organizations that handle branded credit cards to protect against fraud.

Pending Order

An order awaiting confirmation, payment, or other action before processing continues.

Perishable

Products with limited shelf life that require special inventory management (FIFO, expiry tracking).

POS (Point of Sale)

The location and system where a transaction is completed. In Bizaldo, this refers to the order entry interface.

Preparing (Status)

An order status indicating that kitchen staff have begun preparing the items.

Product

An item in the catalog that can be sold to customers, with defined name, price, SKU, and other attributes.

Purchase Order (PO)

A commercial document issued by a buyer to a seller indicating types, quantities, and agreed prices for products.

Q

Quantity

The number of units of a product in inventory or in an order.

QR Code

A two-dimensional barcode that can be scanned by smartphones, used for payments, menu access, or receipts.

Quick Actions

Shortcuts in the POS for frequently used functions, improving speed of operation.

R

Receipt

A document acknowledging payment, listing items purchased, amounts paid, and transaction details.

Receiving

The process of accepting goods from suppliers and recording them into inventory.

Recipe

A list of ingredients and quantities required to produce a product, used for inventory tracking of prepared items.

Refund

The return of money to a customer for a returned or cancelled purchase.

Reorder Point

The inventory level at which a new order should be placed to replenish stock before running out.

Reports

Structured presentations of business data, including sales, inventory, staff performance, and customer analytics.

Rest API

An architectural style for designing networked applications using HTTP requests for communication.

Receipt Template

A customizable format defining how customer receipts appear, including header, body, and footer sections.

RTL (Right-to-Left)

Text direction for languages like Arabic and Hebrew, requiring special UI layout considerations.

S

Safety Stock

Additional inventory kept as a buffer to prevent stockouts due to demand variability or supply delays.

Sales Forecasting

Predicting future sales based on historical data, seasonality, and trends to guide planning.

Schedule

A configured time range for automatic operations or staff availability.

SHA-256

A cryptographic hash function used for checksum verification in Bizaldo's auto-update system.

Shift

A defined work period for staff, used in time tracking and performance reporting.

SKU (Stock Keeping Unit)

A unique identifier for each distinct product and service that can be purchased.

Split Payment

Dividing a single order's total across multiple payment methods or payers.

Starter Plan

Entry-level Bizaldo subscription for single-location businesses with basic needs.

Status (Order)

The current state of an order in its lifecycle: created, pending, confirmed, preparing, completed, or cancelled.

Subcategory

A category nested within another category, providing more specific organization of products.

Supplier

A business or individual that provides products or materials to your business.

T

Table (Dine-in)

A designated seating area in a restaurant, assigned to dine-in orders for service organization.

Table Turnover

The number of times a table is used by different customers during a meal period.

Takeaway

An order type where customers collect their purchase to consume off-premises.

Tax

A compulsory financial charge imposed on transactions, calculated as a percentage of the sale price.

Thermal Printer

A printer that produces printed images by selectively heating thermal paper, commonly used for receipts.

Third-party Integration

Connection with external services such as accounting software, delivery platforms, or payment processors.

TOC (Table of Contents)

A list of sections in a document with links to navigate to each section.

Token (Authentication)

A security credential used to verify identity and permissions in API requests and user sessions.

Transaction

A single business event recorded in the system, such as an order, payment, or inventory movement.

Transfer (Inventory)

Moving stock from one branch or location to another within the same business.

Trend

A general direction in which something is developing or changing, identified through data analysis.

Turnover Rate

The frequency with which inventory is sold and replaced over a specific period.

U

Unit

The measurement standard for a product (e.g., pieces, kilograms, liters).

Unit Cost

The cost to acquire or produce one unit of a product.

UPC (Universal Product Code)

A barcode symbology widely used for tracking trade items in stores.

Update

A new version of software containing bug fixes, features, or improvements.

URL (Uniform Resource Locator)

The address of a web page or resource on the internet.

User

An individual account with credentials to access the Bizaldo system.

User Role

A defined set of permissions determining what actions a user can perform (e.g., Admin, Manager, Cashier).

V

VAT (Value Added Tax)

A consumption tax placed on a product whenever value is added at each stage of the supply chain.

Variant

A version of a product with specific attributes (e.g., size, color) that may have different pricing.

View-Only

Permission level allowing a user to see data but not modify it.

Void

To cancel or nullify a transaction, removing it from active records and usually triggering inventory restoration.

W

Waste

Products that are discarded due to spoilage, damage, or expiration. Tracked separately for cost analysis.

Webhook

An automated message sent from apps when something happens, used for real-time integration with third-party systems.

WebSocket

A protocol providing full-duplex communication channels over a single TCP connection, used for real-time updates.

Weighted Average Cost

An inventory costing method where the cost of goods available for sale is divided by the number of units available.

Widget

A user interface component in the dashboard displaying specific information or providing particular functionality.

X

XLSX

Microsoft Excel file format used for data exports and imports in Bizaldo.

Y

Yield

The amount of product obtained from raw materials, used in recipe costing.

Z

Zero Stock

An inventory state where no units are available for sale. Also called "out of stock."

Quick Reference

Common Abbreviations

Status Codes